Terms & Conditions
TERMS AND CONDITIONS
- BOOKS ARE NOT RETURNABLE
- Before ordering the books, please make sure you have ordered correct Books because there is Cancellation charges.
- if we are not able to fulfill your order - Full amount will be refunded in your account
- The refund process usually takes from 3 days to 7 days to reflects amount in your account.
- Please note that drmall.in has no control over the bank process and does not bear any responsibility for the same.
- If transaction fails and the amount is debited from your account, the amount will automatically be refunded to you as per the payment gateway and bank policies. Normal time : 24-48 Hours
We do not replace or exchange the books.
Covers : Damaged, Defective, Item not as described
Type Accepted : Replacement in that case customer has to send the books to the registered address of drmall.in by themselves.
- Only Defective books can be replaced within 10 days of the Delivery.
Shipping & Handling Time 1 - 2 Days, Depends Upon Availability of the Book
Delivery Time May Vary, Depends Upon Service Availability of your Area Pincode.
Standard Delivery Time : 4 to 7 Working Days
For guwahati and Barpeta : Delivery in 2 days and rest of Assam in 2-4 days
NB- surgical items can be delivered all over INDIA
Books can be delivered in North East India as of now.